Citizen’s Charter provides information on the LGU’s frontline services, step-by-step procedures, processing time, and fees for requesting services or other transactions.

Financial Management

Infrastructure Development

Social Services

  1. Expanded Program on Immunization
  2. Maternal And Child Health Care – Prenatal and Postnatal Care
  3. Maternal And Child Health Care – Delivery and Puerperium
  4. Dental Health Services (Curative and Preventive)
  5. Family Planning and Reproductive Health – Pre-Marriage Counseling
  6. Family Planning and Reproductive Health – Family Planning Counseling and Provision of FP Methods
  7. Family Planning and Reproductive Health – Pap Smearing
  8. Issuance Of Health Certificate (Pre-Employment, Annual Physical Examination, Reinstatement and Separation)
  9. Issuance of Sanitary Permit to Food/ Business Establishments
  10. Issuance of Exhumation Permit
  11. Issuance of Cadaver Transfer Permit
  12. Inspection, Sampling, Testing and Disinfection Of Water Source
  13. Medico-Legal
  14. General Consultation and Management (Includes Early Management of All Known Illnesses in the Community)
  15. Laboratory Services
  16. Control of Non-Communicable Diseases – Blood Pressure Screening and Monitoring
  17. Preparation/Review of Death Certificate
  18. Environmental Health and Sanitation Program – Toilet Bowl Distribution

 

Nutrition Services:

  1. Request for Nutrition Assessment and Intervention
  2. Online / Phone-In Request for Nutrition Program Related Information / Materials / Technical Assistance
  1. Aid to Individual in Crisis Situation (AICS)
  2. Social Case Study Report for Referral (Medical Assistance)
  3. Pre-Marriage Counseling
  4. Securing Certificate of Indigence
  5. Services to Child-at-Risk (CAR)
  6. Securing Solo Parent ID, Person with Disability (PWD) ID, and Senior Citizen (SC) ID
  7. Services to Children in Conflict with the Law acted with discernment (CICL)
  8. Services to Children in Conflict with the Law acted without discernment (CICL)
  9. Services to Children in Need of Special Protection (CNSP)
  10. Services to Violence Against Women and Children (VAWC)
  1. Request for Training, Orientation, Workshop and Other DRRM-Related Capacity Building Activity
  2. Request for the Use of MDRRMO Vehicles – Truck (Walk-in)
  3. Request for the Use of MDRRMO Vehicles – Ambulance and Rescue Vehicles (Walk-in)
  4. Request for the Use of MDRRMO Vehicles – Ambulance and Rescue Vehicles (Via hotline)
  5. Request for the Use of MDRRMO Emergency Vehicles and Other Emergency/Disaster Related Services (Via hotline)
  6. Request for Clearing Operation (Pre-Disaster Phase) For the use of chainsaw and its operator
  7. Issuance of Certificate of Acceptance – From Outside Palawan (Returning Residents and OFWs Non-OWWA Arranged Flights)
  8. Issuance of Certificate of Acceptance – From Outside Palawan (OWWA Arranged Flights)
  9. Issuance of Certificate of Acceptance – From Outside Palawan (APOR included in IATF Resolution 98-A)
  10. Issuance of Certificate of Acceptance – From Outside Palawan (Other APORs)
  11. Issuance of Certification on Disaster Affected Properties/Area and Casualties
  12. Issuance of Certification for Hazard Free Area (For Government and Private Infrastructure Projects)
  13. Issuance of EOC Clearance (Inter-Municipality or Inter-Barangay Travels)

Economic Development

Public Administration

Office of the Mayor

  1. Educational Assistance (CVR Scholarship Program)
  2. Mayor’s Clearance
  3. Solemnization of Marriage

Licensing Section

  1. Issuance of Business Permit and Licenses

Cooperative Development Section

  1. Capability Enhancement (Pre-Membership Education Seminar)
  2. Community Organizing
  3. Mandatory Seminars /Trainings (Cooperative Governance, Bookkeeping, Risk Management)
  4. Financial Aid and Soft-Loan Borrowing
  5. Endorsement and Accreditation

Public Market

  1. Issuance of Lease Contract for Market Stalls
  2. Issuance of Cash Tickets for Market Charges and Other Fees

Youth Development Section

  1. Youth Association Accreditation Program
  2. Technical Assistance to Youth and Youth-Serving Organizations

Community Affairs and PESO Section

  1. Burial Assistance (KARAMAY)

Trade and Industry Section

  1. Provide Assistance on Business Registration
  2. Business Advisory
  3. Business Information Advocacy

Taytay, Palawan Water System Management Operating Office

  1. New Connection and Reconnection
  2. Disconnection
  3. Complaints and Queries
  4. Payment of Water Bills

Sangguniang Bayan

  1. Submission, Processing and Resolution on Administrative Complaints against erring Barangay Officials;
  2. Request for Accreditation of People's Organization, Non-Government Organization and Civil Society Organizations;
  3. Request for Authority to Bury Human Remains on a private lot;
  4. Request for Endorsement of Project / conduct of research and other lawful activities;

Office of the Vice Mayor | Municipal Tricycle Franchising and Regulatory Board:

  1. Application, Processing and Issuance of Tricycle Franchise.

Office of the Secretary to the Sanggunian:

  1. Docketing Services / Submission of Proposals, request and other documents for consideration of the Sangguniang Bayan
  2. Request for document on record (Resolutions/Ordinances);
  3. Request for certification
  1. Filing of Application for Loans (GSIS Loans)-GWAPS Application
  2. Filing of Application for Loans (Pag-IBIG Loans)
  3. Travel Orders, Trip Tickets, Vouchers (Travels) and Payroll
  4. Filing of Applications for Civil Service Eligibility and Examinations
  5. Appointments (Plantilla Casual, Contract of Service & Job Order)
  1. Issuance of Locational Clearance for Building Construction
  2. Issuance of Locational Clearance for Residential Subdivisions, Farm Lot, Industrial Memorial Parks, Cemetery Projects and Other Businesses
  3. Provision of Data (Statistical or Non-Statistical)
  4. Other Services (Assistance in Formulation and Preparation of GAD Plan, Assistance to MDC)
  1. Registration of Marriage Certificate
  2. Registration of Certificate of Live Birth – On Time
  3. Registration of Certificate of Live Birth – Late Registration
  4. Registration of Death Certificate
  5. Out of Town Registration
  6. Legitimation
  7. Issuance of Certified Copies Civil Registry Documents
  8. Filing and Processing of Petition of RA 9048 (Correction of Clerical Errors) and RA 10172 (Change of Sex)
  9. Application for Marriage License
  1. Issuance of New Tax Declaration (With Title)
  2. Issuance of New Tax Declaration (Without Title)
  3. Issuance of New Tax Declaration (Building & Other Structure)
  4. Issuance of New Tax Declaration (Improvements: Machinery & Equipment)
  5. Transfer of Tax Declaration (With Title)
  6. Transfer of Tax Declaration (Without Title)
  7. Transfer of Tax Declaration (Building & Other Structure)
  8. Transfer of Tax Declaration (Improvements: Machinery & Equipment)
  9. Reclassification / Correction of Tax Declaration
  10. Issuance of Certified True Copy (Tax Map and Tax Declaration)
  11. Issuance of Certification of Land Tax Verification Slip
  12. Issuance of Certification of Total Land Holdings / No Holdings; Improvement/ No Improvement