Citizen’s Charter provides information on the LGU’s frontline services, step-by-step procedures, processing time, and fees for requesting services or other transactions.

Financial Management
- Certification of Existence of Appropriation in the Obligation Request
- Certification of Existence of Appropriation in the Obligation Request for Purchase of Goods or Services
- Review and Endorsement of Barangay Budget (Annual & Supplemental Budget)
- Technical Assistance Related to Budgetary Matters (Walk-In)
- Collection of Municipal License and Permit Fees (Business and Municipal Tricycle Operator)
- Issuance of Community Tax Certificate
- Issuance of Land Tax Verification
- Issuance of Certification – No Property (Business, MTOP)
- Issuance of Certification (Tax Clearance)-with Property/Properties (Business, MTOP and Other Purposes)
- Collection of Real Property Tax
Social Services
- Expanded Program on Immunization
- Maternal And Child Health Care – Prenatal and Postnatal Care
- Maternal And Child Health Care – Delivery and Puerperium
- Dental Health Services (Curative and Preventive)
- Family Planning and Reproductive Health – Pre-Marriage Counseling
- Family Planning and Reproductive Health – Family Planning Counseling and Provision of FP Methods
- Family Planning and Reproductive Health – Pap Smearing
- Issuance Of Health Certificate (Pre-Employment, Annual Physical Examination, Reinstatement and Separation)
- Issuance of Sanitary Permit to Food/ Business Establishments
- Issuance of Exhumation Permit
- Issuance of Cadaver Transfer Permit
- Inspection, Sampling, Testing and Disinfection Of Water Source
- Medico-Legal
- General Consultation and Management (Includes Early Management of All Known Illnesses in the Community)
- Laboratory Services
- Control of Non-Communicable Diseases – Blood Pressure Screening and Monitoring
- Preparation/Review of Death Certificate
- Environmental Health and Sanitation Program – Toilet Bowl Distribution
Nutrition Services:
- Aid to Individual in Crisis Situation (AICS)
- Social Case Study Report for Referral (Medical Assistance)
- Pre-Marriage Counseling
- Securing Certificate of Indigence
- Services to Child-at-Risk (CAR)
- Securing Solo Parent ID, Person with Disability (PWD) ID, and Senior Citizen (SC) ID
- Services to Children in Conflict with the Law acted with discernment (CICL)
- Services to Children in Conflict with the Law acted without discernment (CICL)
- Services to Children in Need of Special Protection (CNSP)
- Services to Violence Against Women and Children (VAWC)
- Request for Training, Orientation, Workshop and Other DRRM-Related Capacity Building Activity
- Request for the Use of MDRRMO Vehicles – Truck (Walk-in)
- Request for the Use of MDRRMO Vehicles – Ambulance and Rescue Vehicles (Walk-in)
- Request for the Use of MDRRMO Vehicles – Ambulance and Rescue Vehicles (Via hotline)
- Request for the Use of MDRRMO Emergency Vehicles and Other Emergency/Disaster Related Services (Via hotline)
- Request for Clearing Operation (Pre-Disaster Phase) For the use of chainsaw and its operator
- Issuance of Certificate of Acceptance – From Outside Palawan (Returning Residents and OFWs Non-OWWA Arranged Flights)
- Issuance of Certificate of Acceptance – From Outside Palawan (OWWA Arranged Flights)
- Issuance of Certificate of Acceptance – From Outside Palawan (APOR included in IATF Resolution 98-A)
- Issuance of Certificate of Acceptance – From Outside Palawan (Other APORs)
- Issuance of Certification on Disaster Affected Properties/Area and Casualties
- Issuance of Certification for Hazard Free Area (For Government and Private Infrastructure Projects)
- Issuance of EOC Clearance (Inter-Municipality or Inter-Barangay Travels)
Economic Development
- Request for the Use of Tourism Facility
- Request for the Use of Tourism Equipment
- Issuance of Tourism Clearance (For New Application and Renewal of Tourism Related Enterprise)
- Issuance of Bridge-Pass
- Issuance of Pasaporte
- Issuance of Certification of Non-Availability of Motorized Boats for Hire (Pumpboats/Motorized Banca)
- Garbage Collection
- Grass Cutting
- Solid Waste Management Information Education Campaign Environmental IEC
- Monitoring on SWM Implementation at Barangay Level
- Forest Rehabilitation / Enrichment Planting / Tree Planting Activities / Site Identification, Verification and Preparation
- Seedling Distribution / Acquisition
- Conduct Forest / Mangrove Patrol on Reported Areas with Illegal Activities
- Certification and Clearances
Public Administration
Office of the Mayor
- Educational Assistance (CVR Scholarship Program)
- Mayor’s Clearance
- Solemnization of Marriage
Licensing Section
Cooperative Development Section
- Capability Enhancement (Pre-Membership Education Seminar)
- Community Organizing
- Mandatory Seminars /Trainings (Cooperative Governance, Bookkeeping, Risk Management)
- Financial Aid and Soft-Loan Borrowing
- Endorsement and Accreditation
Public Market
- Issuance of Lease Contract for Market Stalls
- Issuance of Cash Tickets for Market Charges and Other Fees
Youth Development Section
- Youth Association Accreditation Program
- Technical Assistance to Youth and Youth-Serving Organizations
Community Affairs and PESO Section
Trade and Industry Section
- Provide Assistance on Business Registration
- Business Advisory
- Business Information Advocacy
Taytay, Palawan Water System Management Operating Office
Sangguniang Bayan
- Submission, Processing and Resolution on Administrative Complaints against erring Barangay Officials;
- Request for Accreditation of People's Organization, Non-Government Organization and Civil Society Organizations;
- Request for Authority to Bury Human Remains on a private lot;
- Request for Endorsement of Project / conduct of research and other lawful activities;
Office of the Vice Mayor | Municipal Tricycle Franchising and Regulatory Board:
Office of the Secretary to the Sanggunian:
- Docketing Services / Submission of Proposals, request and other documents for consideration of the Sangguniang Bayan
- Request for document on record (Resolutions/Ordinances);
- Request for certification
- Filing of Application for Loans (GSIS Loans)-GWAPS Application
- Filing of Application for Loans (Pag-IBIG Loans)
- Travel Orders, Trip Tickets, Vouchers (Travels) and Payroll
- Filing of Applications for Civil Service Eligibility and Examinations
- Appointments (Plantilla Casual, Contract of Service & Job Order)
- Issuance of Locational Clearance for Building Construction
- Issuance of Locational Clearance for Residential Subdivisions, Farm Lot, Industrial Memorial Parks, Cemetery Projects and Other Businesses
- Provision of Data (Statistical or Non-Statistical)
- Other Services (Assistance in Formulation and Preparation of GAD Plan, Assistance to MDC)
- Registration of Marriage Certificate
- Registration of Certificate of Live Birth – On Time
- Registration of Certificate of Live Birth – Late Registration
- Registration of Death Certificate
- Out of Town Registration
- Legitimation
- Issuance of Certified Copies Civil Registry Documents
- Filing and Processing of Petition of RA 9048 (Correction of Clerical Errors) and RA 10172 (Change of Sex)
- Application for Marriage License
- Issuance of New Tax Declaration (With Title)
- Issuance of New Tax Declaration (Without Title)
- Issuance of New Tax Declaration (Building & Other Structure)
- Issuance of New Tax Declaration (Improvements: Machinery & Equipment)
- Transfer of Tax Declaration (With Title)
- Transfer of Tax Declaration (Without Title)
- Transfer of Tax Declaration (Building & Other Structure)
- Transfer of Tax Declaration (Improvements: Machinery & Equipment)
- Reclassification / Correction of Tax Declaration
- Issuance of Certified True Copy (Tax Map and Tax Declaration)
- Issuance of Certification of Land Tax Verification Slip
- Issuance of Certification of Total Land Holdings / No Holdings; Improvement/ No Improvement
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